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Our Policies
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Retail Stores That Carry Our Herbal Products in Your Area!
Topics of Interest!
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Our Privacy PoliciesAdvances in technology have made it possible for exchanges in information to take place like never before. The very important question of privacy arises and what is being done with information voluntarily submitted to a web site!? Being web merchants your privacy is as important as your patronage. In the end we are people just like you and valuing our own privacy we respect and value yours.
Security
We understand the importance of security in today's world, both for ourselves and our customers. To address online security our web hosting company, ValueWeb by Affinity provides us with two main secure servers that we use to host our web site and to accept and process customer information. Both of these servers have been verified by VeriSign as being owned and controlled by us at Amalux and, have each been issued a security SSL certificate by Thawte. Thawte is an industry leader in internet security. Thawte investigates and provides assurance that the domain of a website is actually owned and operated by the company being represented in that website. Verisign has issued this scecurity measure to such companies as Wells Fargo Bank, and Linkpoint Credit Card Processing to name a few. Our trademarked Webstore shopping cart provided by ValueWeb by Affinity accepts customer orders along with their personal information via our web hosts servers. You will notice the "gold pad lock" symbol in your browser window when you enter our shopping cart check out area. This automatically indicates that you are in an SSL secure enviroment. Our web host ValueWeb has an obligation and an interest in protecting us as well as our customers by having secure servers, therefore they too are VeriSign - Thawte certified. They achieve security by placing our web site and shopping cart behind an "SSL encrypted firewall." In addition when you purchase you will be taken to the WebStore by ValueWeb shopping cart where you will be asked for your personal information. The shopping cart is a ValueWeb feature that is extremely secure. Once information has been placed behind their “secure firewall” no one, except those with proper authorization, can access this information. We pay ValueWeb for these security measures for your protection. What is the strength of a Thawte certificate? (what is SGC technology) The encryption strength of a digital certificate is determined by the level of encryption supported by the browser used to connect to a web site and the server where the web site resides. This means that users may connect at 40-bit, 56-bit or 128-bit depending on the browser version they are using. Most digital certificates function in this way – providing encryption at a strength supported by the browser and server. It is important to understand this distinction as many CAs promote their certificates as 128-bit when in fact they will support sessions of varying encryption strength (128-bit being the strongest possible level of encryption). In the past, legislation of the United States government prevented the export of 128-bit encryption technology. The result of this was the creation of the so called “export” browser versions which were restricted to 40-bit and 56-bit encryption capabilities. These browsers were distributed outside of the United States for many years and were even downloaded by US based users. In 1997, the US government repealed its ban on 128-bit encryption. Today however, there are still significant numbers of export version browsers in use, mainly internationally but also in the United States. Digital certificates have been developed that provide 128-bit encryption for browsers which are defaulted to 40-bit or 56-bit encryption – the so called “export” browser versions which include IE 5.01 and Netscape 4.7x and later . These certificates include technology known as Server Gated Cryptography (SGC) which automatically steps-up these browsers to the 128-bit encryption level. Only a handful of CAs supply these certificates, so if you require the 128-bit encryption step-up capability, make sure you ask for SGC technology. How can you benefit from SGC-enabled SSL certificates? With thawte's SGC SuperCert certificates e-commerce companies can provide increased security for both their customers and themselves. In doing so companies using SGC will improve their brand security, thereby building trust with their customers. Tests conducted by the Yankee Group have shown that millions of internet users still use older versions of Windows 2000 (without Service Pack 4 or the high-encryption pack), which results in millions of internet users connecting to SSL enabled sites with weak, vulnerable 40 and 56-bit encryption rates, placing themselves and many vendors’ brands, at great risk. These same users can automatically gain full-strength 128-bit encryption, the minimum recommended level of encryption for financial transactions, when conducting business with SGC-enabled websites. According to the Yankee Group, wide-scale deployment of SGC-enabled SSL certificates, such as thawte’s SGC SuperCert, would reduce the actual number of users exposed by weaker encryption dramatically and make it possible for virtually every internet user to automatically be stepped up to 128-bit. Hacker Safe
In addition to the above mentioned security we also use HackerSafe, to ensure that our site if safe from "hacking."
Credit Card Processing Once we have your information it is processed through CardService International. They are our credit card processor. CardService International processes credit cards for online "virtual" retail stores as well as regular "physical" retail stores. If you have shopped using a credit card anywhere before, chances are that the merchants you have purchased from use CardService International to process your transaction. They are one of the largest credit card processing companies in the United States. Their business is by nature based on security and therefore they implement the very highest quality security. We process credit cards on and through their highly secure servers.
Warranties and Guarantees Our products are warranted to the extent of their being whole and in good useable condition when they are received by the end user/customer. All sales are final. We will however replace any item that arrives damaged in the mail or is lost in the mail. There are no guarantees that our herbal products will work to anyone's satisfaction. They have been manufactured to be in strict compliance with standards of cleanliness and sanitation and in FDA approved facilities. We are not permitted to diagnose or treat any ailment. Returns We will offer credit in the amount of the value of the product(s) for any product(s) returned. The product(s) must be returned at the buyers expense and in good resaleable condition. Herbal products returned to us opened will not be reused but credit will be given as stated above. To receive a credit on a retail sale, a product(s) must be returned within 30 days of invoicing date. Anti-Fraud Policy Credit card fraud cannot and will not be tolerated. It undermines the entire growth of the Internet and computer companies worldwide. We actively and aggressively fight all forms of credit card fraud. What constitutes
Credit Card Fraud? What Happens when
you commit credit card fraud? How do we prove your identity? Your identity is available through your Internet Service Provider (including AOL and dynamic IP's). How do we collect? Disclaimers:The information provided is for educational purposes only and should not be used to prescribe, diagnose, treat or cure any illnesses or diseases or as a substitute for professional healthcare. If you have a serious health problem, we strongly recommend that you consult a competent healthcare provider.
NO ADVICE The Website is not intended to be a comprehensive or detailed statement concerning the matters addressed; professional or expert advice or recommendations; or an offer or recommendation to sell or buy any product or other item, product or service. You should seek appropriate, qualified professional advice and recommendations before acting or omitting to act based upon any information provided on or though the Website.
For children under the age of 12, pregnant or nursing women, please use caution unless under the advice or supervision of your healthcare provider. Always read and follow all label directions.
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